Contract Hire UK
Fleet Engineer
This company worked directly for a world class manufacturer of commercial vehicles. The mission was to refurbish a flow of 6000 vehicles a year returned from contract hire and to recover costs in accordance with leasing contracts.
The objective was to standardise the process for a full inspection, reporting on all defects, costing replacement using manufacturers software, providingstorage at three sites, refurbishing the vehicles for the market, recharging the user where appropriate or the manufacturer when the user was not liable and finally distribution to sales outlets.
The hire division lacked workshop faciities that created a bottle neck in the process. The slow turn around of vehicles caused storage problems and parts delivery by the
menufacturer was slow delaying the workshop process and preventing the smooth flow required to minimse the cost of end of contract activities. All of these process flaws needed addressing.
At that time fleet leasing by this manfuacturer was available in two or three countries. Competitors were providing similar leasing options. The turn around of trucks handed back had to be a smooth and swift process to get them on the market as used trucks.
